Forums and community portals are online discussion sites where people can participate to cultivate interest groups and social bonds for particular topics or local issues. These online discussion mechanisms are originated as a contemporary form of traditional bulletin boars and as a technological evolution of dialup bulletin board system. Technologically, forums and community portals are the web applications containing user generated contents. Generally these web applications are governed by moderators and administrators, who are responsible for the conception, policies and technical maintenance of them. Forums and web portals possess a set of rules describing the aim, wishes and guidelines of forum creators.

There should be a FAQ segment consisting of basic information for newly registered members and people who are yet not familiar with the principles and use of the site. Forum rules typically applied to the whole users and feature preset exception section. Rules and regulations of these web applications are enforced and maintained by a moderation team. However, users are permitted to assist via the report system. Majority of forums and portals include a small function relevant to each post. This function will inform the moderators about the location and allow them to carry out judgement or subsequent action. Srilanka community portal and Srilanka forum allows users to pour out their opinions and ideas on particular subjects.

Form moderators encourage users to use the private message system to report behaviour. Include a Google search component to your forum as this will enhance the users to use the site as their home page. Community portals and forums should include weather reports and news to update the users. Use the free weather APIs in your forum to inform people latest weather reports. Young generation rely on internet to get references of job portals. If your forum includes some kind of job search option, it will enhance the user experience. Community portals and forums allow users to submit their articles on local issues or particular topics. Ornament the portal with local business information. This will encourage the users to employ the site as their home page.